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July 22, 2021

Big C Support and Information Centres to Reopen for Appointments

Local cancer charity, Big C, has confirmed the reopening of its support and information centres in Norwich and Great Yarmouth on Wednesday 21st July.

The Centres have been closed since the charity’s services moved online and over the telephone from early in the pandemic but are now set to open once again for face to face support on an appointment basis.

Dr Melanie Pascale, Director of Charitable Operations at Big C said, “We are very pleased to be able to once again offer face-to-face support for our service-users, complemented by ongoing virtual services. This is a fundamental aspect of our charity and one we know our service-users and staff have missed. By opening on an appointment-only basis to begin with, we can control numbers within the setting.

“We must be aware that Covid is still circulating in the community and our priority is to ensure the safety of patients with a cancer diagnosis, their loved ones, volunteers and staff. Our teams will continue to wear the appropriate PPE and comply fully with infection prevention and control measures. We would respectfully ask anyone attending the Centres to continue to wear face coverings, unless exempt on medical grounds and to socially distance.”

Patients with a cancer diagnosis and their families will be able to meet with Big C’s professional nursing and information support staff for care and conversation, counselling, complementary therapies, welfare advice and family support.

The Great Yarmouth Support and Information Centre will be opening in its new location for the first time. The new ground-floor Centre at 25 Regent Street, Great Yarmouth, NR30 1RL, provides excellent accessibility in a modern welcoming space.

The Big C Kings Lynn Support and Information Centre is also relocating and is due to reopen in the coming weeks.

To book a face to face Centre appointment, a virtual appointment, to enquire about joining our support groups, or to receive immediate telephone support please call 0800 092 7640.

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